Large UK fund management and pension company:
- Infrastructure delivery management: Completing a long-runnning project to modernise batch processes;
- Security project management: Managing up to 5 simultaneous small projects to improve overall IT security;
- Managing small teams across each of the projects;
- Ensuring compliance with standards, producing plans, project reports, and managing project finances.
Major UK Bank:
- Infrastructure delivery management: Upgrading file transfers across the entire estate to ensure compliance with best security and operational practice;
- Managing a team of up to 5 project managers and a multi-million pound spend.
Major UK Bank:
- Infrastructure delivery management: deploying infrastructure to support system monitoring toolsets (HPE uCMDB and UD; HPE OMi);
- Managing multi-platform technical teams and a substantial 7 figure budget;
- Deploying software “agents” onto >30,000 Windows and Unix servers across the estate;
- Integrating the new tools into the existing management systems.
- The system was required to meet audit and regulatory requirements to improve incident and change management processes, and to improve overall understanding of the deployed assets and their inter-relationships.
Major UK Bank:
- Infrastructure programme management: coordinating infrastructure projects across a team of 6 project managers, delivering infrastructure to support a major mortgage upgrade programme as part of a retail transformation programme;
- Upgrading hardware and software across a number of application platforms, in line with agreed tactical and strategic designs;
- Managing finances and resources across the programme;
- Working with in-house (multi-country) and external application vendors and system integrators, with a high focus on project governance and compliance with regulatory requirements in the banking industry.
Major UK Bank:
- Infrastructure project management, building and managing test and production environments to support a major, multi-phase retail banking system as part of a retail transformation programme;
- Test management and incident management working with staff based across the UK and in India, to solve problems and improve the quality of the delivered system;
- Working with a large team of technical specialists, deploying IBM facilities including WebSphere, CICS, MQ, and AIX-based mid-range IBM hardware;
- Supporting the deployment of an application upgrade based on Wintel/Citrix/Sybase, designed to ensure continued compliance with regulatory requirements.
Major UK Bank:
- As part of a strategic insourcing programme, manage the process to redeploy up to 100 IT staff who would otherwise have been at risk of redundancy;
- Establish managed services contracts to fill the gap between resources being required and becoming available, and liaise with suppliers to coordinate the take-on of the temporary resource.
- Identify issues around lack of visibility of hardware and software contracts and licences, and support the resolution of these issues.
Retail and wholesale business:
- Project managed end-to-end retail and warehouse integrated system;
- Introduced novel technology based on wi-fi and voice recognition;
- Benefits exceeded all expectations and turned a failing business around.
Utility company:
- Developed recommendation for data warehousing solution;
- Post-implementation review of Geographic Information System;
- Business design to accommodate deregulation of the energy market.
Offshore Oil contractor:
- Set up IT department from scratch including recruitment of staff;
- Introduced new infrastructure to support offshore installations (drilling rigs and production facilities);
- Project managed office refurbishment and relocation, including the provision of all IT and telecoms infrastructure, coordinating all building work, and managing all aspects of the relocation.
Police force:
- Developed technology strategy and roadmap;
- Managed desktop and back-office technology refresh;
- Senior Supplier for HR and Data Warehouse implementation projects.
Public sector Shared Services organisation:
- Developed and negotiated SLAs and associated service catalogues;
- Recruited and established Customer Relationship Management team;
- Member of senior management team that transitioned 9 IT teams into one organisation.